Privacy policy

 

Privacy Policy

Last updated: February 2026


This Privacy Policy describes how Stlgv Media (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit https://stlgv.media (the “Site”), purchase digital products, or inquire about our video production services.

 

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:


Email: sstlgv@gmail.com

Location: Los Angeles, California, United States

 

 

Personal Information We Collect

 

1. Information You Provide Directly

When you:

 

  • Purchase LUT packs or other digital products

  • Request a quote for video production services

  • Subscribe to our newsletter

  • Contact us for support

 

We may collect:

  • Full name

  • Email address

  • Billing address

  • Payment details (processed securely via Shopify Payments)

  • Phone number (if provided)

  • Project details or messages you submit

 

2. Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages visited

  • Products viewed

  • Referral URLs

  • Interaction behavior

 

This information is collected through:

  • Cookies

  • Shopify analytics

  • Log files

  • Klaviyo tracking

  • Meta (Facebook/Instagram) Pixel

Purpose of collection:

  • Improve website functionality

  • Analyze visitor behavior

  • Prevent fraud

  • Optimize marketing and advertising campaigns

 

How We Use Your Personal Information

We use your information to:

  • Process payments

  • Deliver digital products (LUT downloads)

  • Provide video production services

  • Respond to inquiries

  • Send marketing communications (if you opt in)

  • Improve our services and website performance

  • Prevent fraudulent transactions

We do not sell your personal information.

 

 

Payment Processing

Payments are securely processed through:

  • Shopify Payments

  • Shop Pay

  • Apple Pay

  • Google Pay

We do not store full credit card information on our servers.

 

Digital Product Delivery

All LUT packs and digital assets are delivered electronically.

Once a digital product is delivered, the transaction is considered complete. Download access may be time-limited for security purposes.

 

 

Sharing Personal Information

We share your personal information only with trusted service providers necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors

  • Klaviyo (email marketing services)

  • Meta Platforms (advertising services)

These providers process information only as needed to provide services to us.

We may also disclose information if required by law.

 

Advertising & Tracking Technologies

We use Meta Ads (Facebook and Instagram) and Klaviyo to:

  • Deliver personalized advertisements

  • Analyze campaign performance

  • Send marketing emails (if you subscribe)

You may opt out of personalized advertising via:

Facebook Ads Settings:

https://www.facebook.com/settings/?tab=ads


Digital Advertising Alliance:

https://optout.aboutads.info/

 

 

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

 

  • Request access to the personal information we collect

  • Request deletion of your personal information

  • Request correction of inaccurate data

  • Opt out of data sharing for cross-context behavioral advertising

  • Not be discriminated against for exercising your rights

To exercise your rights, contact us at:

sstlgv@gmail.com


We do not sell personal information as defined under California law.

 

GDPR (For European Visitors)

If you are located in the European Economic Area (EEA), we process your personal information under lawful bases including:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate business interests

 

You have the right to:

 

  • Access your personal data

  • Request correction

  • Request deletion

  • Request data portability

  • Object to processing

 

Cookies

We use cookies to:

  • Enable essential store functionality

  • Process checkout transactions

  • Analyze traffic

  • Improve marketing effectiveness

You can control cookie preferences through your browser settings.

Disabling cookies may affect site functionality.

Data Retention

We retain personal information:

  • As long as necessary to fulfill purchases

  • To comply with legal obligations

  • Until you request deletion

Security

Our store is powered by Shopify, which uses industry-standard security measures including encryption and secure payment processing.

However, no online transmission is completely secure.

Minors

 

This Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised “Last updated” date.